AI reservations and guest replies for restaurants
Guests ask for tables at 11 pm, in the middle of service, and on your day off. Karnit builds systems that answer them with your real availability, confirm the booking, and keep you in charge of anything unusual. You run the room. The system handles the messages.
Where the time goes
Booking requests arrive on WhatsApp, Instagram and your website, often while your team is busy on the floor. Some wait hours for a reply. Some never get one, and that guest books somewhere else.
Then come the no-shows, the reminder calls nobody has time to make, and the review you meant to ask for. None of it is hard. It just never stops.
What we build for restaurants
Reservations on autopilot. A guest asks for a table at any hour. The system reads availability live from your booking system or ERP, books the table and confirms in the same chat. The day before, it calls the guest to confirm. After the visit, it asks for a review at the right moment.
You get a daily or weekly summary of bookings, changes, no-shows and reviews. Reminders include an easy way to change or cancel, so an empty table can be offered to someone else.
Support that knows when to call you. Questions about hours, menus or policies are answered from your own information. If your information does not cover it, the system says so instead of guessing, and the conversation goes to a person with the full history.
What stays with you
Every system runs on the same core: one brain that knows your rules, agents that do the work in the tools you already use, and you with the last word. Refunds, discounts and anything unusual wait for your approval. You decide where that line sits, and you can move it later.
Every action is logged. If a step fails, we are alerted and it is retried or handed to a person. Both restaurant systems are in pilot, and pilot spots are open.
How to start
Book a free 30-minute call and tell us how bookings reach you today. If it fits, a working demo with your own hours and rules costs $490 and is ready in 5 business days. It is credited to your build if you start within 30 days. Builds start from $2,500 per system, and we run it from $500 a month.
Questions
Want this in your business?
Start with a free 30-minute call. We map your workflow with you and show you the system worth building first.
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