AI reservations for restaurants, with you in charge
Guests ask for a table when it suits them, not when you have a free hand. This system answers on WhatsApp, Instagram or your site at any hour, books from your real availability and keeps you informed. It is in pilot, and we are opening spots for restaurants and lounges.
What this looks like today
The busiest moment for booking requests is often the busiest moment in your dining room. Messages pile up during service, and the ones that come in after closing wait until the next afternoon. By then some guests have booked somewhere else.
The bookings you do take are not safe either. A table held for a party that never shows is a table you could have filled. Asking happy guests for a review is one more thing nobody has time to do.
How the system handles it
01
A guest asks, at any hour
A guest messages on WhatsApp, Instagram or your site. For example, a request for a table for four on Friday at 11:42 pm gets an answer right then, not the next day.
02
It checks your real availability
Availability is read live from your booking system or ERP, so it never offers a slot that is already taken.
03
It books and confirms in the chat
The table is booked in your system and the guest gets the confirmation in the same conversation they started.
04
It confirms the day before
Before the visit the guest is called or messaged to confirm, with an easy way to change or cancel. A cancelled table can then be offered to someone else.
05
It asks for a review after the visit
Once the guest has been in, they are asked for a review at the right moment, while the evening is still fresh.
06
You get the summary
A daily or weekly summary shows bookings, changes, no-shows and reviews, so you see the week without digging through chats.
What you approve
- Any request outside your normal rules waits for your yes before the guest gets an answer.
- Discounts and refunds are never offered on their own. They come to you first.
- You decide which bookings it handles alone and which wait for you, and you can move that line later.
- Guests who opted out are never messaged. That rule lives in code, outside the model.
What it connects to
- WhatsApp Business
- Your booking system
- Your POS or ERP
- Google reviews
Industries
See the system step by step
Questions
Want this in your business?
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